Larkfield Health Library is a publisher, not a healthcare provider. We cannot diagnose you, read your test results, advise on your medicines, comment on your case or point you at a particular clinician. Messages asking for any of that get a short reply directing you back to our medical disclaimer.
For a medical question, ask your own doctor or pharmacist. If the situation is urgent — you cannot pass urine, you have fever with shivering and pelvic pain, or you have severe pain with vomiting or confusion — contact your local emergency number or go to an emergency department now.
One mailbox, four kinds of post
Everything arrives at [email protected]. We would rather run one address we actually read than four that quietly fill up, so put the subject in the subject line and your message lands in the right pile.
Correction
Factual errors, statements that have gone stale, sources you think we have misread, dead links, and suggestions for what to cover next.
Privacy
Access, correction and deletion requests, cookie questions, and anything else covered by the privacy policy.
Accessibility
If any part of this site is difficult or impossible to use with your assistive technology, describe what you were trying to do and we will fix it.
Permissions
Press enquiries, and requests to quote or reproduce our content at any length. See also the terms of use.
Email is the only route in. The library is run online, with no public office to write to and no telephone line to call.
How to report a correction well
Corrections are the messages we value most, and four details let us act on one the same day:
- The address of the page.
- The exact sentence or section concerned.
- What is wrong with it, in a line or two.
- A source that supports the correction, if you have one. A guideline, a review or an institutional page is ideal.
We aim to reply to editorial email within five working days. Substantive corrections are applied to the page and reflected in its update date, as described in how we work.
What we will not take
- Guest posts, sponsored articles and paid links. Not at any price, so please do not send a rate card.
- Product placement and affiliate proposals for medicines, supplements, devices, tests or clinical services.
- Requests to remove accurate, sourced content on the grounds that it is commercially inconvenient for somebody.
None of that is a negotiating position. The site carries no advertising and sells no space, so there is nothing here to buy even if we were willing to sell it — see our standards.
A word about email and privacy
Email travels over an insecure channel, and this is not an operation equipped to receive health information. Please keep symptoms, diagnoses, test results, images and medical records out of your message. Anything of that sort that does arrive will not be acted on clinically, and gets deleted once the exchange is over. How correspondence is handled is covered in the privacy policy.